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Privacy Policy

Your privacy matters to us. Learn how we protect and handle your data with transparency and care.

We believe in clear, honest data practices that put you in control of your information.

Data Protection

Enterprise-grade security for your information

Your Control

Full transparency and data rights

Transparency

Clear policies, no hidden practices

Last updated: 16 November 2025

Our Commitment to Your Privacy

Qolaro Ltd ("Qolaro", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.qolaro.com) or use our associated platform (LERE by Qolaro Ltd).

Data Controller

1

Qolaro Ltd is the data controller responsible for your personal information. For any privacy-related inquiries, please contact: info@qolaro.com (General Enquiries) or support@qolaro.com (Support and Data Requests).

Data We Collect

2

We may collect personal information that you provide directly when using our services, such as: Name and contact details, account registration details, payment and billing information (processed securely via third-party providers), and usage information.

How We Use Your Data

3

We use your personal data to: Provide and maintain our website and services, manage your account and subscriptions, process payments and transactions, communicate with you, improve user experience and security, and comply with legal obligations.

Lawful Bases for Processing

4

We process your personal data based on legal grounds including: Performance of a contract, consent for marketing communications, legitimate interests for improving our services, and legal obligations for compliance with UK data protection laws.

Data Sharing and Sub-Processors

5

We do not sell or rent your data. We may share limited information with trusted third-party service providers including AWS, Twilio, Sanity.io, Stripe/PayPal, and GitLab under strict confidentiality and data protection agreements.

International Transfers

6

Where data is transferred outside the UK or EEA, we ensure appropriate safeguards such as Standard Contractual Clauses or equivalent protection mechanisms are in place.

Additional Privacy Information

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Data Security

We implement appropriate technical and organisational measures to protect your data, including encryption, access controls, and regular security reviews.

Your Rights

Under UK GDPR, you have the right to: Access, correct, or delete your data, withdraw consent, request data portability, object to processing, or lodge a complaint with the ICO. Contact support@qolaro.com to exercise these rights.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyse usage patterns. We do not use cookies for intrusive advertising or profiling. You can manage preferences via your browser settings.

Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

Contact Us

For any questions or concerns regarding this Privacy Policy, please contact: info@qolaro.com or support@qolaro.com

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